*Nebula Wireless reserves the right to throttle your data speeds after your allotted premium data bucket
*Nebula Wireless reserves the right to throttle your data speeds after your allotted premium data bucket
Last Updated: November 21, 2022
These Terms and Conditions (“T&Cs”) are part of your service agreement with the telecommunications service provider of Nebula Wireless Powered by Plum, UVNV, Inc. d/b/a PLUM, including its affiliates, assigns, and agents (“we,” “us, or “our”) and constitute a contract under which we provide you Service under terms and conditions that you accept. Your service agreement (“Agreement”) with us includes (i) these T&Cs, (ii) our Privacy Policy, (iii) our Acceptable Use Policy, (iv) any subscriber agreement or transaction materials that you sign or accept, (v) the service plan(s) that you choose as set forth in our written services and transaction materials that we provide or refer you to during the sales transaction (if your service plan is not specifically set forth in any printed materials, the requirements and terms set forth in the current written services and transaction materials apply, excluding plan charges and number of minutes included in your service plan), (vi) any confirmation materials that we may provide to you, (vii) the terms set forth in any applicable coverage map brochures, and (viii) any other supplemental terms and conditions that we provide or otherwise make available to you. In the event of a conflict between these T&Cs and any other materials that makeup the Agreement, these T&Cs shall govern to the extent necessary to resolve the conflict.
Please read these T&Cs carefully. They cover important information about our services provided to you (“Service”); your phone, handset, device, SIM card, data card, or other equipment or third party device used with our Service (“Device”); and any access and usage charges, taxes, fees, assessments, and other charges we bill you or that were accepted or processed through your Device (“Charges”). These T&Cs include terms regarding service plan changes and late payments, limitations of liability, privacy and resolution of disputes by arbitration instead of in court.
You and any authorized users on your account will have access to account information and may be able to make changes to the account. If you give your personal account validation information to someone, they can access and make changes to your account. Those changes will be binding on you. Authorized changes may require your agreement to new T&Cs.
For all disputes (except for Puerto Rico customers), you must first give us an opportunity to resolve your claim by sending a written description and supporting documentation of your claim to the address set forth in Section 12 below. You agree to negotiate your claim in good faith. If You are unable to resolve the claim within sixty (60) days after we receive your claim description and supporting documentation, you may pursue your claim in arbitration.
As an alternative to arbitration, we may choose to resolve billing disputes in small claims court in the county of your most recent billing address. You agree that if you fail to timely pay amounts due, we may assign your account for collection, and the collection agency may pursue, in small claims court, claims limited strictly to the collection of the past due amounts and any interest or cost of collection permitted by law or the Agreement.
Either you or we may start arbitration proceedings. You must send a letter requesting arbitration and describing your claim to our registered agent (see Section 12) to begin arbitration. The American Arbitration Association (“AAA”) will arbitrate all disputes. For claims of less than Seventy-five Thousand Dollars ($75,000.00), the AAA’s Consumer Arbitration Rules will apply; for claims over Seventy-five Thousand Dollars ($75,000.00), the AAA’s Commercial Arbitration Rules will apply. The AAA rules are available at www.adr.org. Upon filing of the arbitration demand, you will share equally with us all filing, administration and arbitrator fees for claims that total less than Seventy-five Thousand Dollars ($75,000.00). For claims that total more than Seventy-five Thousand Dollars ($75,000.00), the payment of filing, administration and arbitrator fees will be governed by the AAA Commercial Arbitration Rules. An arbitrator may award on an individual basis any relief that would be available in a court, including injunctive or declaratory relief and attorneys’ fees. Puerto Rico customers: Refer to Section 11 for details of the Puerto Rico Telecommunications Dispute Procedure.
CLASS ACTION WAIVER. YOU AGREE THAT ANY PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION OR AS A MEMBER IN A CLASS, CONSOLIDATED OR REPRESENTATIVE ACTION. Neither you, nor any other customer, can be a class representative, class member, or otherwise participate in a class, consolidated, or representative proceeding against us.
JURY TRIAL WAIVER. If a claim proceeds in court rather than through arbitration, YOU WAIVE ANY RIGHT TO A JURY TRIAL.
8.1 General. Your Service will operate only after you have purchased and redeemed a Service plan. Please visit our website at nebulawireless.com for the latest information regarding our Service plans.
8.2 Charges. You agree to pay all charges we bill you or that were accepted or processed through your Device or on such other Devices connected with your account and as designated in your Service plan. For disputed charges, see Section 11. You agree to provide us with accurate and complete billing information and to immediately report to us all changes to your billing information.
8.3 Voice Usage. Our Service plans include a voice plan as part of your Service. We round up any fraction of a minute to the next full minute. Airtime usage is measured from the time the network provider begins to process a call (before the phone rings or the call is answered) through its termination of the call (after you hang up) and the network disconnects.
8.4 Data Usage and Messaging. Our Service plans include a data plan (“Data Plan”) as part of your Service. Data usage is rounded up to the next full-kilobyte increment at the end of each data session. For all Service plans, 1 gigabyte of data is equivalent to 1 gigabyte of data. Your data usage includes, among other things, text, web browsing, instant or picture messages, and email whether read or unread, sent or received, solicited or unsolicited. We use filters to block spam messages, but we do not guarantee that you will not receive spam or other unsolicited messages, and we are not liable for such messages. All data purchased with a Service plan (both data that comes with a particular Service plan and any additional data you purchase as an add-on), will expire immediately upon termination of your Service plan for any reason.
8.5 Permissible and Prohibited Uses. Your Data Plan is intended for Web browsing, messaging, and similar activities on your Device. Examples of prohibited uses can be found in Section 14 of these T&Cs and in our Acceptable Use Policy.
8.6 Data Usage Level. We have set a 30-day 5G and/or 4G LTE usage level (“Usage Level”) for each of our Service plans. Our network supplier measures your upload and download data usage (“Actual Usage”) to determine if your total Actual Usage, as aggregated over the applicable 30-day period (“Usage Total”), exceeds the 30-day Usage Level for the Service plan you selected. Partial megabytes are rounded up. Please note that “Actual Usage” includes all of your requests to upload or download data, whether or not such data is actually uploaded or downloaded, as well as network overhead. For example, if you request that an image be downloaded to your Device, but travel outside of your network coverage area before the download is complete, such request will be included in your Actual Usage even though the image was never downloaded to your Device. If you exceed your Service plan’s 30-day Usage Level, we will reduce the speed at which you can send and receive data over the network on which the Service operates until the end of the applicable 30-day period. The initial reduction in your data speed depends upon your Service plan and can be found in our FAQs. We may also reduce speeds during times of network congestion. If you continue to send and/or receive a substantial amount of data (as determined by us in our sole discretion) after our initial reduction of your data speed, we may further reduce your data speed. Once you begin a new 30-day period in your Service plan, your Service plan Usage Level will be reset and your upload and download speeds will be restored. For example, if a customer purchases a Service plan that includes unlimited data service, but only includes up to 1 gigabyte of high speed data at 5G and/or 4G LTE speeds during a given 30-day period, then the first gigabyte of data requested by that customer in that 30-day period will be provided at up to 5G and/or 4G LTE speeds (subject to 5G and 4G LTE network availability, a capable device and SIM within an appropriate coverage area, and the actual network speeds of the network supplier on which the Service operates). Any data uploaded or downloaded by that customer in excess of 1 gigabyte will be provided at reduced speeds at a max of 128 kbps. Please be aware that your Usage Level is much more likely to exceed your Service plan’s 30-day Usage Level if you use streaming video, or if you download significant quantities of music files, movies, software applications, or engage in other high-bandwidth activities.
8.7 Protective Measures. To provide a good experience for the majority of our customers and minimize capacity issues and degradation in network performance, we may take measures including temporarily reducing data throughput for a subset of customers who use a disproportionate amount of bandwidth. If you use your Data Plan in a manner that could interfere with other customers’ service, affect our ability to allocate network capacity among customers, or degrade service quality for other customers, we may suspend, terminate, or restrict your data session, or switch you to a more appropriate Data Plan which may result in an increased cost. We also manage our network to facilitate the proper functioning of services that require consistent high speeds, such as video calling, which may, particularly at times and in areas of network congestion, result in reduced speeds for other services. Additionally, we may implement other network management practices, such as caching less data, using less capacity, sizing video more appropriately for a Device to transmit data files more efficiently, and deploying streaming video optimization technology, which may affect the performance and download times of data-heavy activities such as video-streaming on our unlimited plans. Streaming video optimization technology is intended to manage data usage on the network, reduce the risk of streaming video stalling and buffering, and reduce the amount of high-speed data consumption used for streaming video. Streaming video optimization improves streaming video reliability as well as makes room for other users to enjoy higher browsing speeds. Detectable video may typically stream at DVD quality or Standard Definition. The streaming video optimization process is agnostic as to the streaming video content itself and to the website that provides it. While most changes to streaming video files are likely to be indiscernible, the optimization process may minimally impact the appearance of the streaming video as displayed on your Device. These practices operate without regard to the content itself or the source of the content, and do not discriminate against offerings that might compete against those offered by us on the basis of such competition.
8.8 Wi-Fi Features. In our sole discretion, we may make available Wi-Fi voice and text messaging services, i.e., the ability to originate and terminate calls and text messages over a Wi-Fi connection (“Wi-Fi Calling). If offered by us, Wi-Fi Calling will only be available for our customers that (i) have a Wi-Fi capable Device with Wi-Fi calling capability supported by us, (ii) have Wi-Fi Calling service provisioned on their account, (iii) have a compatible SIM card, and (iv) are connected to functioning third-party internet service. Not all services available on our supplier’s network are available while using Wi-Fi Calling. For example, emergency alerts may not be available with Wi-Fi Calling. You acknowledge that calling 9-1-1 via Wi-Fi Calling uses the internet and operates differently than traditional 9-1-1 (see our complete 9-1-1 disclosure posted on our website at nebulawireless.com. For example, 9-1-1 may not work during power or internet outages or disruptions, or if internet or your Service is suspended. Location information when using Wi-Fi Calling may be limited or unavailable. If we make Wi-Fi Calling available to you, you must provide us with your up-to-date, primary address. If the location at which you primarily use Wi-Fi Calling changes, either temporarily or permanently, you must promptly update your address with us You may provide us with your primary address, or update your primary address, by contacting us at the email address, telephone number or mailing address specified in Section 12. If you do not provide us with your primary address and update it promptly as described above, we or our network supplier may block your usage of certain Wi-Fi Networks. When you call 9-1-1 over Wi-Fi away from your primary address, we and our network supplier may have no or very limited information about your location. Neither us or our network supplier is responsible or liable for anything related to your use of or inability to use any Wi-Fi Calling MADE AVAILABLE TO you, including, without limitation, any failure of emergency calls (whether 9-1-1 calls or otherwise). Wi-Fi Calling may decrement Service plan minutes. Most devices will not transition between Wi-Fi and the wireless network. Devices using wireless connections may be vulnerable to unauthorized attempts to access data and software stored on the device.
8.9 Downloadable Content and Applications. Content or applications (e.g., downloadable or networked applications, wallpapers, ringtones, games, and productivity tools) (collectively, “Content & Apps”) that you can purchase with your Device are not sold by us. We are not responsible for the Content & Apps, including download, installation, use, transmission failure, interruption, or delay, or any content or website you may be able to access through the Content & Apps. Unless otherwise stated, any support questions for these Content & Apps may be directed to the third party seller. When you use, download or install Content & Apps sold by a third party seller, you may be subject to license terms, terms of use, a privacy policy and/or other policies between you and that third party. Content & Apps you purchase from third parties are licensed for personal, lawful, non-commercial use on your Device only. You may not transfer, copy, or reverse engineer any Content & Apps, or alter, disable or circumvent any digital rights management security features embedded in the Content & Apps. Content & Apps may not be transferable from one Device to another Device. Some Devices or Content & Apps may continue to have contact with our network without your knowledge, which may result in additional charges, for example, while roaming internationally. Software on your Device may automatically shut down or limit the use of Content & Apps or other features or Services without warning. We are not responsible for any third party content, advertisements, or websites you may be able to access using your Device.
8.10 Use of Information. If you visit any third party website or app store, or download or use any Content & Apps, the third party may access, collect, use or disclose your personal information or require the network carrier to disclose your information, including location information (when applicable) to the Content & Apps provider or some other third party. If you access or use any Content & Apps through our Service, you agree and authorize us and our network carrier to provide information related to such use. You understand that your use of a third party app is subject to the third party’s terms and conditions and policies, including its privacy policy. Please refer to the Content & Apps creator/owner’s privacy policy for information regarding their use of information collected when you download, install, or use any third party Content & Apps. We are not responsible for any transmission failure, interruption, or delay related to Content & Apps, or any content or website you may be able to access through the Content & Apps.
8.11 Roaming. Your Device may connect to another provider’s network (“Roaming”) even when you are within the our coverage area. Check your Device to determine if you are Roaming. There may be extra charges (including long distance, tolls, data usage) and higher rates for Roaming usage, and your quality and availability of service may vary significantly. Our Roaming charges and rates are subject to change at any time and any such changes are effective forty-five (45) days after the posting of same to our web site. Please check our web site frequently so that you are aware of our Roaming charges and rates and any changes thereto.
8.12 Suspension and Cancellation. If your account is deactivated due to nonpayment, your account will be in a suspended status for 60 days. If your account is not reactivated within the 60-day period, it will be cancelled. If your account is cancelled, your remaining balance will be forfeited and we may reassign the phone number associated with your account. If you wish to port to a different carrier, you must have an active account.
9.1 General. All international long distance services included in your Service are handled by a third party and are delineated on your invoices separately from the services provided by us.
9.2 International roaming credits. Your Service plan may include international roaming credits (“Credits”) that you can use for international roaming minutes or data without additional charge. The amount of Credits that you receive in connection with your Service plan may be determined by us in our sole discretion, and additional details are available on our website. We may allow you to store Credits in your account for use at a later time. When your balance of Credits is zero, unless you add Credits to your account, you will not be able to use international roaming Service. Please be aware that except as provided by these Terms and Conditions, we will be under no obligation to offer any refunds or reimbursements for Credits that you receive from us. Credits will be reclaimed by us should your account be terminated for any reason.
9.3 International texts. “Global Text” and “Unlimited Global Text” means text or unlimited text only to applicable mobile-to-mobile destinations, and excludes audio, picture, and video messaging. Data usage rates and charges may apply if you send audio, pictures, and/or video messages to an international mobile-to-mobile destination.
10.1 Recovery Fee. The Recovery Fee is assessed to help recover our costs to comply with various federal and state programs, taxes and fees including, but not limited to, (i) state and federal Telecommunications Relay Service Programs, (ii) Federal Universal Service Fund Program, (iii) international, federal, state, municipal, local and/or other governmental franchise, excise, public utility and other telecommunications taxes, fees and charges now in force or enacted in the future, and (iv) other costs we incur to comply with government regulations and programs, which are not taxes or fees that local, state or federal governments require us to collect. For all Service plans, the Recovery Fee is calculated as a flat per transaction fee of $0.50 for service charges of $10.00 or less, and $1.00 for service charges of $10.01 or more. A flat fee per transaction of 2.5% will also be applied to the purchase of pre-funded SIM cards at nebulawireless.com help recover other administrative fees. Although added to the overall charge, the Recovery Fee is separate from the cost of Service and the Recovery Fee shall not result in the purchase of any additional Service time. We set the Recovery Fee, and the amount and what the Recovery Fee includes may change without notice.
10.2 Federal Universal Service Fund Fee. The Federal Universal Service Fund Fee is designed to recover our contribution to the Federal Universal Service Fund program. The Federal Universal Service Fund Fee is used to fund programs to increase access to advanced telecommunications services for consumers in rural areas at reasonable rates and provides federal program funding. Rate may change as determined by the Federal Communications Commission. The Universal Service Administrative Company (“USAC”) establishes a quarterly contribution factor, and we charge our customers the then-applicable rate charged to us by USAC.
10.3 State Universal Service Fund Fees. The State Universal Service Fund Fee is designed to recover our contribution to various state universal service fund programs. The State Universal Service Fund Fee is assessed as a percentage of intrastate revenues, gross revenues, or as a flat rate per line as set forth by the various state, county or municipal jurisdiction. Certain state agencies establish a quarterly, semi-annual or annual contribution factor, and we may choose to charge our customers to recoup the state universal service fund fees charged to us.
10.4 Sales and Use Taxes. Sales and use taxes are assessed to allow us to recover the cost of all federal, state, municipal, local or other governmental sales and use taxes now in force or enacted in the future, that arise as a result of your subscription to, use of, or payment for the Service. To determine sales and use taxes, we will use the street address you identified as your Place of Primary Use (“PPU”). The PPU for Puerto Rico must be in Puerto Rico. If you did not identify the correct PPU, or if you provided an address (such as a PO box) that is not a recognized street address, does not identify the applicable taxing jurisdictions or does not reflect the Service area associated with your telephone number, you may be assigned a default location for tax purposes. In the event of a disputed tax jurisdiction location being assigned, any tax refund must be requested within sixty (60) days of our notification to you that the tax has been assessed.
10.5 9-1-1 Fees. Each state, city, municipality, or county has specific charges that are levied for access to 9-1-1. Determination of the applicable 9-1-1 charges depends on where you purchase the Service. We may bill its customers for 9-1-1 charges. Any such 9-1-1 charges are a monthly recurring charge assessed on a per line basis and will appear on your monthly invoice.
11.1 Unless otherwise provided by law, you agree to notify us of any dispute regarding your bill or charges to your account within sixty (60) days (twenty (20) days for Puerto Rico customers) after the date you first receive the disputed bill or charge. If you do not notify us of your dispute in writing with supporting documentation within this time period, you may not pursue a claim in arbitration or in court. Except for Puerto Rico customers and unless otherwise provided by law, you must pay disputed charges until the dispute is resolved. If you accept a credit, refund or other compensation or benefit to resolve a disputed bill or charge, you agree that the issue is fully and finally resolved. For unresolved disputes see Section 2 above. To contact or notify us, see Section 12. This paragraph is notice to Puerto Rico customers that payment of undisputed charges is due when stated on your bill, regardless of any dispute.
11.2 Puerto Rico Customers. We will provide you with a determination regarding any dispute that is presented to us in accordance with this Section 11 within fifteen (15) days after we receive it. You may appeal our determination to the Telecommunications Board of the Commonwealth of Puerto Rico (“Telecommunications Board”) by filing a petition for review up to thirty (30) days after the date of our determination. Your petition for review shall be made through the filing of a document containing the following information: (i) your name and address; (ii) our company name; (iii) the pertinent facts; (iv) any applicable legal provisions that you are aware of; and (v) the remedy you are requesting. The document may be filed handwritten or typewritten and must be signed by you. You must send us a copy of your document to the following address: UVNV, Inc., 1550 Scenic Avenue, Suite 100, Costa Mesa, California 92626, Attn: Customer Service. You must send your petition for review to the Telecommunications Board at the following address: 500 Ave. Roberto H. Todd (Pda. 18 – Santurce), San Juan, Puerto Rico 00907-3941. The Telecommunications Board will review our determination only on appeal. You are advised of the provisions regarding suspension of Service that appear in Law 33 of July 7, 1985, Law 213 of September 12, 1996 and Regulation 5940 promulgated by the Telecommunications Board. You are also advised of Regulation 5939 of March 12, 1999 promulgated by the Telecommunications Board regarding the procedures for resolution of customer disputes.
12.1 Receipt of Communications. You expressly consent to receive all communications, agreements, documents, notices and disclosures (“Notices”) from us, at the telephone number associated with your Device, or physical or electronic address you provide to us. Notices from us to you are considered delivered when we deliver them to your Device by text message or voice, or by email to any email address you provide to us, or three (3) days after mailing to your billing address.
12.2 Autodialed or Prerecorded Messages. We may at times contact you using autodialed or prerecorded message calls or text messages at the telephone number associated with your Device. We may place such calls or texts to (i) provide notices regarding your account or account activity, (ii) investigate or prevent fraud, (iii) inform you about products or services that may be of interest to you, or (iv) collect a debt owed to us. You agree that we and our service providers may contact you using autodialed or prerecorded message calls and text messages to carry out the purposes we have identified above. We may also share your phone number with service providers with whom we contract to assist us in pursuing these interests. Standard telephone minute and text charges may apply.
12.3 Revocation of Consent. You do not have to consent to receive autodialed or prerecorded message calls or texts in order to use the Service. Where we are required to obtain your consent for such communications, you may choose to revoke your consent by any reasonable means, including by (i) contacting our customer service department at legal@ultra.me, (ii) calling (888) 777-0446, (iii) writing to: UVNV, Inc., 1550 Scenic Avenue, Suite 100, Costa Mesa, California 92626, Attn: Customer Service, or (iv) managing your account preferences on the website nebulawireless.com. Written notices from you to us are considered delivered when you send an email or three (3) days after mailing to the address above.
To begin arbitration or other legal proceeding, you must serve our registered agent. Our registered agent is UVNV, Inc., and can be contacted at legal@ultra.me or by telephone at (888) 777-0446.
15.1 WE MAY LIMIT, THROTTLE, SUSPEND OR TERMINATE YOUR SERVICE OR AGREEMENT WITHOUT NOTICE AT ANY TIME AND FOR ANY REASON, INCLUDING, WITHOUT LIMITATION, if you, any user of your Device, or any user on your account: (a) breaches the Agreement; (b) transfer(s) Service to another person without our consent; (c) becomes insolvent, goes bankrupt or threatens bankruptcy (except as prohibited by law); (d) misuses your Service or Device as described in Section 14 above; (e) uses your Service or Device in a manner that is excessive, unusually burdensome, or unprofitable to us; or (f) are on a Service plan that we determine is no longer available to you. We may impose credit, usage or other limits to your Service, suspend your Service, or block certain types of calls, messages or sessions (such as international, 10XXX, 0+/0-, chat services, 900 or 976 calls), in our sole discretion and without notice. “Unlimited data” single-month and multi-month plan subscribers will experience reduced speeds and increased latency after using 40GB of data within a given monthly period.
We reserve the right to cancel or deactivate Service or reduce data throughput speeds in order to protect its supplier’s network from harm or to protect itself from financial or other harm due to any cause including, without limitation, the excessive and/or unauthorized use of the Service. We reserve the right to limit throughput or the amount of data transferred and to deny or terminate Service to anyone we believe is using their Service in an unauthorized manner or whose usage, in our sole discretion, adversely impacts its supplier’s network or customer service levels. We will presume you are engaging in an unauthorized use in violation of these T&Cs, if in our sole discretion, you are placing an abnormally high number of calls, or repeatedly placing calls of unusually long duration, or if your talk, text or data usage is harmful or disruptive to our supplier’s network or service levels or to our financial or other interests. If we determine, in our sole discretion, that you are using your Service in violation of these T&Cs or in any other manner that we deem to be unreasonable or excessive, we may terminate individual calls or data connections, terminate or reduce data throughput or terminate your Service, decline to renew your Service, or offer you a different Service plan without an unlimited usage component which may result in an increased cost to you.
We may discontinue providing Service to you, discontinue your account, terminate data connections and/or reduce data throughput speeds if your usage, in our sole judgment: (i) appears likely to generate abnormally high call volumes or data usage and/or abnormally long average call lengths or data usage as compared to the usage of other customers of ours; or (ii) may be harmful or disruptive to, or interfere with, our supplier’s network, our service or the ability to provide quality service to other customers. By initiating Service and placing or receiving calls, you acknowledge and agree to our right to terminate your Service under these circumstances.
If we limit, suspend or terminate your Service and later reinstate your Service, you may be charged a reinstatement fee.
This paragraph constitutes notice to Puerto Rico customers that your Service may be suspended or cancelled if you engage in any of the foregoing actions in Sections 14 and 15 in accordance with the Puerto Rico Suspension Regulation 5940 of March 12, 1999, promulgated by the Telecommunications Board where applicable, or in our sole discretion. If your Service or account is limited, suspended or terminated and then reinstated, you may be charged a reactivation fee.
15.2 Refund Policy. If you have purchased one of our 30-day Service plans and we terminate or suspend your Service for any reason specified in Section 15.1 or otherwise, you will not receive any refund of amounts paid to us in connection with such Service plan. If you have purchased one of our pre-paid, multi-month Service plans and we suspend or terminate your Service for any reason specified in Section 15.1 or otherwise, we will refund a pro rata portion of your Service fee for any then-remaining 30-day Service period(s) within your Service plan, not including the 30-day Service period in which we suspend or terminate your Service.
15.3 Device Refunds and Restocking Fees. For Devices provided by us, SIM Kits and accessory returns and exchanges, see the applicable return policy, which is available in the Device, SIM Kit or accessory box or packaging. Some Devices provided by us and accessories may not be refunded or exchanged, and you may be required to pay a restocking fee. Devices offered to our customers, if any, will comply with the FCC’s regulations concerning hearing aid compatibility.
15.4 No Future Service. In the event we terminate your Service for any reason specified in Section 15.1 or otherwise, we reserve the right to prohibit you from using any Service plan in the future by blocking your device from our network, prohibiting you from using a new Service account that you purchase, or through other means.
We may use CPNI to offer you additional services of the type you already purchase from us. We may also use your CPNI to offer you products and services, packages, discounts and promotions from our affiliates, which may be different from the types of services you already purchase.
We use technology and security features and strict policy guidelines to safeguard the privacy of CPNI and protect it from unauthorized access or improper use. We do not disclose CPNI outside of Ultra Mobile, its affiliates and their respective agents without customer consent except as required by law. When we use third parties to perform services on our behalf that require the use of CPNI, we require that they protect the CPNI consistent with this privacy policy. We do not sell CPNI to unaffiliated third-parties.
If you wish to restrict our use of your CPNI for marketing purposes, you may contact a customer service representative at the customer service phone number located on your Ultra telephone bill or in Section 12 of these T&Cs.
General. Online activation required. By activating/using the “Powered by PLUM” service, you acknowledge and agree to be bound by the full Plans Terms & Conditions located at nebulawireless.com. Other taxes, fees, and restrictions apply. Pricing, plans, services, features, and terms & conditions are subject to change at any time without notice. To review the latest terms & conditions to which you agree to be bound upon implementation of any such changes, you should periodically review the full Plans Terms & Conditions at the above link. If you do not wish to remain bound by any of these terms & conditions, including any modified or revised terms & conditions, you must discontinue service with “Powered by PLUM” immediately. Plans must be activated within 45 days of purchase.
Data and Usage Limitations. 5G and/or 4G LTE access requires a capable device and SIM. Actual availability, speed, and coverage may vary. For all plans, speeds will be reduced to a max of 128Kbps after use of monthly allotment or during times of network congestion. One month equals 30 days. Partial megabytes rounded up. Video streams at Standard Definition quality (about 480p). Data in U.S. Only. Additional limitations may apply depending on plan.
Hotspot. Tethering or hotspot data usage draws from monthly allotment of high-speed data. Additional limitations may apply depending on plan.
Unlimited Talk to 80+ Int’l Destinations. Unlimited Talk available for up to 80+ Int’l Destinations. Actual availability may vary, and other limitations may apply depending on plan. See nebulawireless.com for list of 80+ countries, incl. mobile/landline availability. List subject to change. Int’l long-distance services provided by a third party.
Other Terms. Service is provided by UVNV, Inc. Use of our Service is subject to these Terms & Conditions. © 2022 All rights reserved.
Last Updated: November 21, 2022
The following sets forth the Privacy Policy (“Privacy Policy”) of UVNV, Inc. doing business as PLUM and its Affiliates (collectively, “we” or “us” or “our”), and is incorporated into and made a part of Nebula Wireless Powered by Plum . For purposes of this Privacy Policy, “Affiliates” means any entity that directly or indirectly controls, is controlled by, or is under common control with UVNV, Inc., where “control” means the ownership of, or the power to vote, at least ten percent (10%) of the voting stock, shares or interests of such entity.
Your privacy is important to us. Accordingly, we provide these policies so that you understand how we collect, use and, in certain circumstances, disclose the information that you provide and/or that is automatically provided to us as a result of your visiting and using the nebulawireless.com web site or any other website owned and operated by us (collectively, the “Web site”) or purchasing or using our products or services. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Web site or purchasing or using any of our products or services, you accept the practices described in this Privacy Policy. We are not responsible for the content or privacy practices on any third party web site that may be linked to or from the Web site.
Any questions regarding this Privacy Policy should be directed to:
AstroCare Team
254-BIG-BANG (244-2262)
Personal information is information that identifies or is associated with a specific individual, such as a name, address, email address, or telephone number. We collect personal information about its customers. The ways in which we collect personal information about you include, but are not limited to, the following:
Generally, we collect the above information for the following purposes: (i) to improve your experience on the Web site; (ii) to improve the products and services that we sell to consumers; (iii) to communicate with you regarding the Web site; (iv) to market and sell products and services to you and send you information about special offers; (v) to contact you about products or services you have purchased from us; (vi) to respond to your inquiries; (vii) to manage and develop our business and operations, administer accounts, and collect and process payments; and (viii) if you authorize text messaging, we will use your mobile number to communicate with you about your account and to send marketing text messages to you. If you decide that you no longer wish to receive emails or text messages from us that you had authorized, you may opt-out of receiving emails and text messages by managing your account preferences on the Web site or by any other reasonable opt-out method available to you. Please note that we may have to communicate with you about product or service orders that you choose to place. You cannot opt-out of receiving product or service-related emails.
We will not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to third parties, except that: (1) we use third parties to perform specific functions on its behalf and it must disclose information to help those parties perform their services (for example, we would disclose your name, address and phone number to a commercial carrier such as Federal Express or UPS in order to deliver a physical product that you order); (2) we must disclose your name and credit card number and information to financial services and credit card processing companies in order to process your orders; (3) we may be required to disclose such information in response to a legal process, order or investigation (for example, a subpoena or court order); (4) we may disclose personal information where disclosure is necessary to protect its legal rights or to protect itself or others (for example, in order to reduce the risk of fraud or illegal activities); (5) we may share such information amongst the Affiliates for the purpose of marketing products and services to you; (6) we may provide identity verification services to third parties and your personal information may be included in the data transferred to third parties in connection with those services; and (7) we may acquire, merge with or be acquired by another company or it might sell some or all of its assets, and, in such a case, your personal information may be included in the transferred business assets. Also, in the event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, we may not be able to control how your personal information is treated, transferred, or used and your personal information may be included in the transferred assets. We may sell, rent, trade, license, use and disclose all non-personal information and aggregate information, so long as such information does not personally identify you or any user, to any third party for any purpose, including, but not limited to, research and analytical purposes.
Under federal law, you have a right, and we have a duty, to protect the confidentiality of information regarding your telephone use, the services you purchase from us, the calls you place and the location of your device on our network when you make a telephone call. This information is referred to as, among other things, “Customer Proprietary Network Information.” We may share Customer Proprietary Network Information with Affiliates; provided, however, that we will first notify you of your rights under applicable law, describe how we intend to use the Customer Proprietary Network Information, and give you an opportunity to opt out of such use (or opt in, to the extent required by applicable law).
“Cookies” are pieces of information that may be placed on your computer by a web site for the purpose of facilitating and enhancing your communications and interaction with that web site. Cookies may possibly be used for such things as: (1) to customize your visitation and shopping experience; (2) to deliver content consistent with your stated interests; (3) to provide you with custom-tailored content; or (4) to save your password in password-protected areas. The use of cookies is an industry standard — you will find them at most major web sites. Most browsers are initially set to accept cookies. If you would prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the Web site will not function properly if you do so. Cookies, by themselves, do not tell us your email address or other personal information unless you choose to provide this information to us. However, once you choose to furnish the Web site with personal information, this information may be linked to the data stored in the cookie. We use cookies to understand usage of the Web site and to improve the content and offerings on our Web site. In addition, we may utilize web beacons to recognize you when you visit the Web site. We may also use other technologies, currently available or which may become available in the future, to provide us with other important anonymous information regarding the use of our Web site.
We take precautions and have implemented certain technical measures intended to protect against unauthorized access to, disclosure of, and unlawful interception of personal information submitted via the Web site, including Secure Sockets Layer (“SSL”) for all financial transactions through the Web site. However, your communications containing personal information may be unlawfully intercepted or accessed by third parties and/or the Web site may be subject to network attacks or malfunctions. We cannot and do not guarantee the security of any information transmitted over the Internet. Once we receive your personal information, we take steps that we believe are reasonable to limit access to your personal information to only those employees and service providers whom we determine need access to the personal information to provide the requested products, services, offers or opportunities that may be of interest to you or that you have ordered, or that we otherwise disclose in accordance with Section 2 above. However, even after we receive your personal information, we cannot and do not guarantee that your personal information will not be accessed, disclosed, altered, or destroyed as a result of a breach of our security efforts or as a result of any other event beyond our reasonable control. Accordingly, we cannot and do not guarantee that your personal information or any other information is completely secure and safe from any risk.
Upon your request, we will: (a) correct or update your personal information; (b) stop sending emails to your email address; (c) stop sending text messages to your mobile phone number; (d) stop sending mail (including promotional materials) to your mailing address; and/or (d) disable your account to prevent any future purchases through that account. You may make these updates / changes yourself by managing your account preferences on the Web site or by any other reasonable account update mechanism available to you. You also have the ability, at any time, to click through an “Unsubscribe” link, contained in all marketing e-mails, in order to stop receiving such e-mails. You also may text STOP to +1 (833) 796-0308 (or in response to any marketing text message from us), at any time, to unsubscribe from marketing text messages. You may also send your requests to: AstroCare Team 254-244-2264. Please do not email your credit card number or other sensitive information. Please note that we may have to communicate with you about product or service orders that you choose to place. Accordingly, you cannot opt out of receiving product or service-related emails or mailings.
You affirm that you are at least 18 years of age, and are fully able and competent to enter into and accept the terms set forth in this Privacy Policy.
From time to time, we may revise the Privacy Policy. Your use of the Website or any of our products or services following the posting of any revised Privacy Policy shall be deemed acceptance of the revised policy. If we make material changes to how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically reviewing this privacy policy to check for any changes. If you disagree with the terms of the Privacy Policy at any time, your sole remedy is to terminate your use of the Website and all of our products and services. Continued use of the Website or any of our products or services constitutes your agreement to any Privacy Policy as in effect.
If any part of the Privacy Policy is determined to be invalid or unenforceable by any arbitrator, court of competent jurisdiction or applicable law, the parties intend that such provision be amended and construed in a manner designed to effectuate the purposes of the provision to the fullest extent permitted by law.
California Civil Code Section 1798 entitles California customers to request information concerning a business’s sharing of personal information to any third parties for the third parties’ direct marketing purposes. We will not knowingly share your personal information with non-affiliated third parties for their direct marketing uses without your opt-in consent. California customers who wish to request further information about our compliance with this law or have questions or concerns about our privacy practices and policies may contact us as specified in the “Contact Us” section below. Do Not Track (DNT) Disclosure: This Site does not currently respond to “Do Not Track” signals of web browsers. However, should the industry establish uniform technological standards for recognizing and implementing “Do Not Track” signals, Ultra Mobile would be open to following such industry standards.
We do not knowingly solicit children to purchase services or products. If, however, you authorize a child to use our services or products by providing them a device associated with your account, any information associated with such use will be treated as your information in accordance with this Privacy Policy. This Site is not intended for children under the age of 13, and we do not intentionally or knowingly collect personal information on this Site from anyone under the age of 13. We encourage parents to be involved in the online activities (including wireless Internet browsing) of their children to ensure that no information is collected from a child without parental permission.
This Site may display advertisements and links for third-party websites, products and services. Information you provide directly to third parties and information collected from you by third parties in connection with your use of their websites, products or services will be subject to such third parties’ privacy policies and not this Privacy Policy.
For privacy related questions, comments, and requests, please contact us at:
254-244-2264
If you are a California resident, as defined in the California Code of Regulations, you have rights under the California Consumer Privacy Act of 2018 (the “CCPA”). A description of your rights and disclosures about how we process your personal information are below.
The CCPA gives California residents certain rights regarding their data, including:
California residents also have the right to not be discriminated against if they exercise their rights under the CCPA.
Before we honor your rights to request information or delete information, we must verify your or your authorized agent’s identity. In certain cases, we may require you to provide additional information in order to verify your request.
We do not sell your personal information, but we may disclose your personal information to service providers who support our operations.
Categories of Personal Information under the California Consumer Privacy Act
| Category of Information | How we use this information | Source of Information | With whom we share this data and for what purpose |
| Personal identifiers such as name, address, email address, Internet Protocol address, phone number, and similar | Business purpose such as marketing and advertisement, service delivery and optimization, and similar | • Our website • Our retail partners • Service providers • Customer service solutions |
• Customer service solution providers • Financial institutes • Marketing and analytics service providers • Network providers • Regulatory agencies • Shipping & logistics service providers |
| Financial information such as payment method, billing information, and similar | Business purpose such as payment processing, service delivery and optimization, tax services, and similar | • Our website • Our retail partners • Service providers • Customer service solutions |
• Customer service solutions • Customer service solution providers • Financial institutes • Marketing and analytics service providers • Regulatory agencies |
| Biometric information such as voice | Business purpose such as quality assurance, and similar | • Customer service solutions | • Customer service solution providers |
Privacy tools and choices
For CCPA related requests, please submit a request by
Or
Call 254-244-2264
What to expect once you submit a request?
We will confirm receipt of the request within 10 days via email address you provided.
PLEASE READ THIS DISCLOSURE CAREFULLY
The following sets forth the mobile service provider’s (“Provider”, “we”, “us”, “our”) 911 and E911 Disclosure (“Disclosure”) to its customers (“you” or “your”) when using voice over Wi-Fi.
The purpose of this Disclosure is to inform you of the limited 911 and E911 access capabilities available when using “Wi-Fi Calling,” the ability to place and receive calls and messages over a Wi-Fi network connection. Wi-Fi Calling is a feature available on only certain capable devices when connected to a functioning Wi-Fi network. For example, availability of Wi-Fi Calling may vary depending on the device manufacturer’s settings. You must set up Wi-Fi Calling through Provider.
This disclosure explains the limits of 911 emergency calling using Wi-Fi Calling as compared to the 911 access capability available with traditional telephone services (wireless or wired) including the traditional wireless telephone services offered by Provider on Provider’s supplier’s network. It is important that you understand how these differences affect your ability to access 911 and E911 services. If a Wi-Fi network connection is lost during a call, any call may disconnect. We ask that you carefully read this Disclosure. If you have any questions or concerns about the information contained in this notice, or if you do not understand anything discussed in this notice, please contact your Provider or Provider’s customer support.
YOU MUST PROVIDE PROVIDER WITH THE MOST RECENT INFORMATION IDENTIFYING YOUR PHYSICAL LOCATION (YOUR “REGISTERED LOCATION”) WHEN SETTING UP WI-FI CALLING. THIS REGISTERED LOCATION CANNOT BE A P.O. BOX. IF YOU FAIL TO PROVIDE AND UPDATE YOUR REGISTERED LOCATION, EMERGENCY PERSONNEL MAY NOT BE ABLE TO ASSIST YOU. FAILURE TO PROVIDE OR UPDATE YOUR REGISTERED LOCATION MAY PREVENT EMERGENCY SERVICES FROM BEING PROPERLY ROUTED TO YOUR PHYSICAL LOCATION.
When you dial 911 using the Wi-Fi 911 Service from your phone, handset, device, SIM card, data card, or other equipment or third party device used with Wi-Fi Calling (“Device”), your call is routed from Provider’s supplier’s network to the Public Safety Answering Point (PSAP) or local emergency operator designated for the address that you listed at the time you set up Wi-Fi calling on your Device. You acknowledge and understand that when you dial 911 from Device while utilizing the Wi-Fi 911 service, it is intended that you will be routed to the general telephone number for the PSAP or local emergency service provider (which may not be answered outside business hours in some areas), and may not be routed to the 911 dispatcher(s) who are specifically designated to receive incoming 911 calls using traditional 911 dialing. You acknowledge and understand that there may be a greater possibility that the general telephone number for the local service provider will be dropped, will produce a busy signal and/or will take longer to answer, as compared to those 911 calls routed to the 911 dispatcher(s) who are specifically designated to receive incoming 911 calls using traditional 911 dialing. Provider relies on third parties for the forwarding of underlying routing information, and Provider and its third party provider(s) therefore disclaim any and all liability or responsibility in the event such information or routing is incorrect. You may update your Registered Location at any time through your Device’s Wi-Fi calling preferences. If you need additional assistance, please contact your Provider or Provider’s customer support.
PROVIDER’S WI-FI 911 SERVICE WILL NOT OPERATE IF YOUR WI-FI CONNECTION IS DISRUPTED. You acknowledge and understand that service outages or termination of service by your broadband provider and/or ISP or by Provider will prevent you from using Provider’s Wi-Fi calling service, including the Wi-Fi 911 Service. A service outage for any reason other than suspension of service will prevent you from using Provider’s Wi-Fi calling service, including the Wi-Fi 911 Service. Once your Wi-Fi connection and/or Wi-Fi calling service has been restored, you may be required to reset or reconfigure your Device and all other equipment before you will be able to use Provider’s Wi-Fi calling service to contact 911 and E911 services.
EMERGENCY PERSONNEL MAY NOT BE ABLE TO IDENTIFY YOUR PHONE NUMBER IN ORDER TO CALL YOU BACK WHEN USING THE WI-FI 911 SERVICE. You understand and acknowledge that it may not be possible for the Public Safety Answering Point (PSAP) and the local emergency personnel to identify your phone number when you dial 911 using the Wi-Fi 911 Service. Provider’s system is configured in most instances to send the automated number identification information; however, one or more telephone companies route the traffic to the PSAP. The PSAP itself must be able to receive the information and pass it along properly, and the PSAPs may not be technically capable of doing so on a consistent basis. You acknowledge and understand that PSAP and emergency personnel may not be able to identify your phone number in order to call you back if the call cannot be completed, is dropped or disconnected, or if you are physically unable to tell them your phone number, and/or if your Wi-Fi 911 Service is not operational for any reason other than suspension of service.
WI-FI 911 SERVICE CALLS MAY BE DELAYED OR DROPPED DUE TO NETWORK ARCHITECTURE. You understand and acknowledge that, due to technical constraints, there is a greater possibility of network congestion, busy signals, dropped calls, delayed connection, and/or reduced speed in the routing of a 911 call made utilizing the E 911 Service as compared to traditional 911 dialing over traditional public telephone networks.
IN ADDITION, YOU SHOULD MAINTAIN ALTERNATE MEANS OF CONTACTING 911 AND E911 SERVICES, SUCH AS BY USING A TRADITIONAL PHONE (WIRED OR WIRELESS) WITHOUT WI-FI CALLING. You acknowledge that Provider does not offer primary line or lifeline services. You should always have an alternative means of accessing emergency response services using traditional 911 or other emergency notification services.
Last Updated: November 21, 2022
(i) re-sell, re-brand, re-supply, re-market or commercially exploit a Plan;
(ii) set up routing functionality such that only outbound long-distance traffic is sent over the Plan;
(iii) engage in any other conduct which is fraudulent or otherwise may result in significant network congestion or degradation, or interferes with our operations, reputation or ability to provide quality service to our customers, including without limitation excessive purchases (and/or attempted purchases) of products and/or services relating to your Plan in any given month;
(iv) engage in autodialing;
(v) engage in continuous, repetitive or extensive call forwarding;
(vi) engage in continuous call session connectivity, including the use of a Plan for continuous mobile to mobile or mobile to landline voice calls;
(vii) engage in telemarketing;
(viii) use your Plan as a substitute or backup for private lines or dedicated data connections;
(ix) use your Plan for automated text or picture messaging to another mobile device or email address;
(x) upload, download or stream continuous video or audio;
(xi) “spam” or engage in other abusive or unsolicited communications, or any other mass, automated voice or data communications for commercial or marketing purposes;
(xii) use your Plan in connection with server devices or host computer applications, including continuous Web camera posts or broadcasts, automatic data feeds, automated machine to machine connections, voice or SMS relay, or peer to peer (P2P) file sharing;
(xiii) use your Plan in connection with software or other devices that maintain continuously active Internet connections when a computer’s connection would otherwise be idle, or “keep alive functions (e.g., using a Plan for Web broadcasting, operating servers, telemetry devices and/or supervisory control and data acquisition devices);
(xiv) use your Plan to relay voice calls and text or picture messages not originated from your device;
(xv) engage in any other activity that would be inconsistent with reasonable personal use patterns, causes network congestion or jeopardizes the integrity of Ultra Mobile’s supplier’s network;
(xvi) use the Service for Machine to Machine based remote monitoring to provide life-sustaining medical care for any individual, including without limitation, in health care and assisted living environments;
(xvii) use the Service for the sale of any type of calling card product or service, including, but not limited to, any ‘grab-and-go’ or rechargeable product with a pin code that allows the End User to purchase and/or refill minutes, internet access features or service;
(xviii) use, or attempts to use, the Service for voice communications on a non-UVNV branded (white label) SIM card, or in any manner that creates, or appears to create, a new “brand” of wireless service;
(xix) use the Service for monitoring third parties without their permission, including, but not limited to, prisoner and parolee monitoring;
(xx) use Devices that utilizes our SIM to make voice calls primarily over a Wi-Fi network, including, without limitation, the use of any of our existing add-on features that allow Wi-Fi calling capability, or the use of Devices that utilizes our SIM to make voice calls primarily over a Wi-Fi network. Wi-Fi calling capability may be offered on our SIM with a voice Rate Plan as an ancillary offering only;
(xxi) modify the Service in any manner, including, but not limited to, combining to include any third-party products, services, features or functionalities that are not included in the Service standing alone (“Bundled Service”) without our prior written approval from an authorized representative with at least a Vice President title;
(xxii) market and distribute the Service or Devices to any government End User or subscriber, including, but not limited to federal, state, and local governmental entities;
(xxiii) market and distribute the Service or Devices by promoting any specific feature that may be included with our Rate Plan other than base voice or internet access Service usage allotments that are provided for domestic use with each rate plan;
(xxiv) compromise Network security or capacity, degrade network performance, use malicious software or “malware”, hinder other customers’ access to the network, or otherwise adversely impact network service levels or legitimate data flows;
(xxv) use applications which automatically consume unreasonable amounts of available network capacity;
4.1 Interfering with our ability to provide Service to you or other customers, or avoiding your obligation to pay for the Service within the time frame designated for payment.
4.2 Use of the Service to threaten, abuse, harass, defame, deceive, defraud, interfere or invade another’s privacy or engage in any similar behavior.
4.3 Use of the Service for: auto-dialing; continuous, repetitive or extensive call forwarding, telemarketing (including charitable or political solicitation or polling), fax or voicemail broadcasting or blasting.
4.4 Use of the Service to: impersonate another person; send bulk unsolicited messages; use robots, data mining techniques, or other automated devices or programs to catalog, download, store, or otherwise reproduce or distribute information from our Service or use any automated means to manipulate our Service.
4.5 Use of the Service in a manner that violates any law, rule, or regulation; violates any third party’s intellectual property or personal rights; or exceeds your permitted access to our Service.
4.6 Use of the Service for transmitting or receiving any communication or material of any kind which would constitute a criminal offense, give rise to a civil liability, or otherwise violate any applicable local, state, national or international law or encourage conduct that would constitute a criminal offense, give rise to a civil liability, or otherwise violate any applicable local, state, national or international law.
4.7 Use of the Service to access, or attempt to access without authority, the information, accounts or devices of others, or to penetrate, or attempt to penetrate, our or our network supplier’s network or systems.
4.8 Use of the Service to generate or disseminate viruses, malware or “denial of service” attacks.
“Lifetime Service”
Nebula Wireless pledges to continue on our promise to investors to deliver Lifetime Service as part of your purchase.
“Lifetime” is defined as the period between activation and voluntary or involuntary (ex: TOS Breach) de-activation of service by the user, investor, or Nebula Wireless.
Nebula Wireless reserves the right to disconnect and/or stop services rendered that break the Terms of Services agreement.
We have the right to withhold all invested funds and refuse a refund or proration except for the reason below.
In the unlikely event Nebula Wireless and/or its subsidiaries stop services, close, or undergo any financial/legal event or ramifications that would require a cease of operations. We are obligated to refund all invested charges and transactions pro-rated within one (1) year. Any event after 1 Year or 365 Days will not result in a refund.
By purchasing a lifetime offer, you agree to Nebula Wireless’ Terms and Conditions.
You may not alter or change your chosen offer without forfeiting your initial purchase without proration or a refund.
Select customers of any FamlyCo Plan have the exclusive right to request their plan to be included in the “Lifetime” Package they have purchased on a case by case basis and Nebula Wireless has the right to refuse above.
As part of your package, Investors will be sent a charge card equal to the amount of the perk retail price sans tax.
We (Nebula Wireless) reserve the right to revoke the charge cards in the event of the user/investor breaks any and all Terms of Service Agreements. Charge cards are only to be used on the approved perk website. Any usage outside the approved website will result in a cancellation and revocation of Perk+ rights and Charge Card.
We do not warrant or guarantee the performance, activity, breach, dissolution, and/or event of any Perk that the subscriber is eligible for.
We are not affiliated, associated, authorized, endorsed by, or officially connected with Spotify Technology S.A., Roblox Corporation, American Automobile Association, Block Corporation, Paramount Media Network, Sandbox Learning, Khan Academy, and Walt Disney Corporation.
The names of the above company names, as well as related names, marks, emblems, and images, are registered trademarks of their respective owners.
