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Nebula Wireless has been acquired!

Here's what this means for you...

We are the Privatel Group, established in 2008, a collective of dedicated professionals and passionate hobbyists. Our goal is to promote an open market in the telecommunications industry. We are deeply committed to advocating for the rights of American citizens, particularly in ensuring their unrestricted access to the internet.

We have strategically acquired the assets and handpicked professionals from the Nebula Wireless project, a venture aimed at creating a wholly American MVNO in an industry dominated by outsourced customer service.

 

We have decided to suspend Nebula Wireless’ operations.

If you have not been contacted already to retrieve your port out details, let us know by emailing nebula@privatel.org

For additional information, please refer to our FAQ section.

Frequently asked questions

What is an aquisition?

A company acquisition is a process where one company purchases most, if not all, of another company’s ownership stakes to assume control of the target company. This is typically done by buying the majority of the target company’s stock.

The acquiring company essentially absorbs the business of the target company, which may then become a part of the acquiring company or cease to exist as a separate entity.

 

How do I request my Port Out details?

Please refer to the SMS message sent out on August 24th 2023 for information regarding a port out.

Do I lose out on my perks?

Given the circumstances surrounding this acquisition and the subsequent halt in operations, Privatel is unable to fulfill most of the perk options previously offered by Nebula.

While we are unable to process refunds, we are committed to finding a resolution that works for you. Please reach out to us at nebula@privatel.org so we can assist you further.

Will I be billed an ETF or charged pro-ration on my bill?

Billing has halted and there is no appetite to bill customers at this time. Please refer to the port out request to ensure there is no interruption of services.

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Acquired by Privatel